We understand that the privacy and security of personal information is an important issue to you and we are committed to maintaining privacy. We aim to be completely transparent on how we collect process & store your personal information (name, education, occupation, economic status, marital status, siblings, spouse, child information, development history etc)
This privacy policy explains how wEvolve (“we”, “us”, “our”) collects and processes your personal information, and related privacy rights.
When we send information to clients or those who participate in any of our events including training courses, supervisions and ask to be kept informed of our activities.
Please take time to read this policy carefully. If you have any questions about this or would like to update your communication preferences, please contact us using any of the methods below:
Email: info@box2357.temp.domains Phone: 01894-882822, 01894-804333
How do we obtain your personal information?
Directly from you: we collect personal information when you communicate with us using any media (website, facebook, instagram etc) or in person. You may give us information to sign up for any services, training, supervision, workshop or one of our events, ask about our activities, purchase our publications or fundraise on our behalf.
When information is publicly available: we may collect and combine information that is publicly available with information we already hold to better understand our clients and improve our work.
What personal information do we collect?
We may collect, store and use the personal information that is related to the mental health services & that will be kept fully confidential.
As a community based mental health organization, we rely on a variety of methods to keep our beneficiaries engaged and informed about our work. We may use data collected for different purposes. wEvolve processes your personal data for the following purposes:
- to keep you informed and obtain your views of our activities;
- to provide you the information about our services available to you through wEvolve, and third parties connected with us either as direct communications or newsletters;
- to process your payments and keep our records updated;
- to process and respond to requests, enquiries, feedback and complaints received from you or about you;
- to provide services or information requested by you for any related communications;
- to recommend resources, products and services that we believe will be of interest to you;
- to analyses feedback, trends and profiles in order to better understand of our performance, improve our services and better meet the needs of our beneficiaries, or to report on the results and impact of our work;
- to administer our website;
- to process employment applications;
- to transfer service who undertake processing on our behalf, at our direction or otherwise to transfer any personal information to any other regulator or government body as required;
- any other purposes which we will notify you about.
How long do we keep your information?
Whatever your relationship with us, we only keep your personal information as long as necessary to fulfill the purposes we hold it. Usually this will be for a specified amount of time in accordance with our internal retention policy.
Once the retention period has expired, personal information will be confidentially disposed by either shredding of or permanently deleted from our server.
Links to other websites?
Our website includes links to other websites which you may find useful. This policy does not cover their privacy practices, and we are not responsible for the content of other sites or their privacy policies and practices. We encourage you to read the privacy policies of any external sites you visit via links on our websites.
Communicating with you?
Marketing communications: We may use your contact details to provide you with information about our work (including our campaigns), events, services and/or activities which we consider may be of interest to you. Where we do this via email we will not do so without your prior consent (unless allowed to do so via applicable law).
Social media/ digital
Depending on your settings or the privacy policies for social media sites like facebook, instagram etc you may receive targeted advertisements about wEvolve through our use of social media audience tools.
Your rights
Where we rely on your consent to use your personal information, we will not withdraw the consent at any time. This includes the right to ask us to stop using your personal information for marketing purposes (change your communication preferences at any time by contacting us).
Changes to this policy
We may need to update this policy from time to time, including reflecting changes in the relevant law or in the way we collect, process and store your data. We will notify you when significant changes will be made to this policy.
Disclaimer:
If by any chance the personal information provided by any clients overlaps with any information in the social media or any sharing in any circle wEvolve will not be responsible for such overlapping of information. We strictly maintain confidentiality of every information of each one of our clients and are determined to maintain the privacy related safety and security of the client.
Contact details and Complaints:
If you have any queries relating to this policy, please contact us either by email at info@box2357.temp.domains or by person.
