Social skills encompass a diverse set of abilities crucial for navigating social situations effectively. They enable individuals to communicate, problem-solve, make decisions, manage themselves, and foster positive relationships with peers. Research indicates that girls tend to exhibit higher levels of social skills compared to boys, which correlates with academic success, including higher CGPAs, improved attendance rates, and fewer disciplinary issues.
Types of social skills include:
- Emotional Recognition and Response: The ability to perceive and appropriately react to emotions in others.
- Effective Communication: Mastery of both verbal and non-verbal communication techniques to convey messages clearly and accurately.
- Conflict Resolution: Understanding the sources and expectations within conflict situations and employing adaptive strategies to resolve conflicts.
- Emotional Self-Regulation: Managing one’s own emotions to maintain composure and handle situations calmly.
- Social Problem Solving: Applying critical thinking skills to address social challenges and find constructive solutions.
- Acceptance and Tolerance: Cultivating an open-minded and respectful attitude towards others, regardless of differences.
- Assertiveness: Advocating for oneself while respecting the rights and perspectives of others.
However, several barriers can impede effective communication:
- Unclear Processes: Differences in language, slang, jargon, vocabulary, or symbols between sender and receiver can lead to misunderstanding.
- Complex Chain of Command: Messages passing through numerous layers within an organization can distort or delay communication.
- Organizational Size and Geographic Distance: Large organizations or significant geographical distances can hinder efficient message transmission.
- Personal Limitations: Physical or mental disabilities, variances in intelligence, or disparities in education may hinder mutual understanding.
Overcoming these barriers requires awareness, adaptability, and proactive efforts to foster clear, respectful communication channels.
MAHJAREEN BINTA GAFFAR
Clinical Psychologist, wEvolve
